| A Root and Branch Reformation of a Organisation´s Business Model |
| Award category | New solutions to complex challenges - regional level + |
|---|---|
| Award type | Nominee + |
| Award year | 2017 + |
| Coordinates |
35° 20' 17", 25° 8' 9"Latitude: 35.3380412 Longitude: 25.1359551 + |
| Country | Greece + |
| EU membership | EU member + |
| Homepage | http://gdme.crete.gov.gr + |
| Keywords | Digital transformation + , Business Process Reengineering + , Efficiency + , Innovative Services + , Intelligent Systems + , Transparency + , Collaboration + , Customer-centered approach + |
| Level of government | Regional level + |
| Number of people | >15 + |
| Organisation | Region of Crete + |
| Organisation size | >100 + |
| Sector | Public administration, modernisation, institutional affairs, reform + |
| Short english description |
The Region of Crete, in a challenging ende … The Region of Crete, in a challenging endeavour to reform the services provided by the Directorate of Transport and Communications (DTC), developed a Strategic Plan that outlines the main steps towards the utilisation of an organisational change management process. This comprehensive approach has been steered by a set of solid work ethics: Quality of Service, Transparency and Efficiency. Key enablers of this project, such as regional leadership, civil servants, strategic partners and citizens, were effectively empowered. Through their involvement, a value-added cooperation paradigm was formed. lue-added cooperation paradigm was formed. +
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| Categories | Projects |
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en + |
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10:10:13, 12 July 2018 + |
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