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A model for innovation development between public agencies

From EPSA - European Public Sector Award

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A model for innovation development between public agencies.


The public sector and municipalities are facing several challenges related to digitalization and use of digital solutions with increasing complexity, demands and multiple requirements. This requires us to find new and smarter ways of working and better leverage of workforce and resources.


Effective models for interaction between agencies will result in benefits for both citizens and municipalities. Said benefits will be significant in areas related to investments, cost efficiency, access to human resources, capacity and competence. An example of resident benefits is access to similar services provided by municipalities and public agencies. This will increase access to and user experience of service, especially for voluntary organizations that primarily operate across public agencies.


Whilst its challenging for small and medium sized municipalities to adequately cover needs related to competence and capacity for services like procurement, management of services and development of digital solutions, larger municipalities are often unable to finance all their activities and plan of action. Formal collaboration and good government models will enable municipalities to complement each other in a better manner.


The cities of Stavanger, Bergen, Fjell and Ålesund entered into a collaboration agreement for the service “Active Municipality” (Aktiv kommune) during the fall of 2018. Active Municipality is a service delivered through a digital platform available to residents, teams and volunteer organizations for the loan and lease of municipality facilities and equipment such as sports halls, meeting spaces, indoor/outdoor facilities (football pitches, tennis courts etc.) and equipment.


The collaboration agreement enabled end user services, maintenance and further product development of the digital platform. It also provided a solid base from which to establish a governance model with clearly defined and commitments from all parties thus enabling a foundation from which to drive further innovation and development.


A key goal was to ensure cross municipality innovation and progress where resources are leveraged from different geographical premises and organizations. There are 3 main areas of great importance in the innovation model between public agencies:

•A model for collaboration and governance, work flows and working methodology.

•Optimized and cost-efficient Innovation.

•Resident- and user-oriented solutions.


Active Municipality is establishing itself as an important digital platform in Norway with ambitions to reach the international market. The platform sees the potential of seeking symbiosis in a world where competency and resources are sought after, where collaboration between private and public sector and residents isn’t just an advantage but rather a requirement for sustainability. A strategy called eCultura (life is what you make of it) carries the essence of the Active Municipality platform and solution. Combined with a systematic governance of collaboration between the parties it ensures a solution which sets the standard in a time of change rather than getting washed ashore as an afterthought.


Award info
Award category: new solutions to complex challenges - a public sector citizen-centric, sustainable and fit for the future - supra-local and local level
Award type: submission
Award year: 2019
Project type
Sector: Public administration, modernisation, institutional affairs, reform
Type of activity:
Keywords: A model for innovation development between public agencies
Short English description: The cities of Stavanger, Bergen, Fjell and Ålesund entered into a collaboration agreement for the service “Active Municipality” (Aktiv kommune) during the fall of 2018. Active Municipality is a service delivered through a digital platform available to residents, teams and volunteer organizations for the loan and lease of municipality facilities and equipment such as sports halls, meeting spaces, indoor/outdoor facilities (football pitches, tennis courts etc.) and equipment.
Further information
Organisation: Stavanger kommune
Other applicants:
Homepage: http://www.aktiv-kommune.no ; http://www.aktiv-kommune.no/alesund ; http://www.aktiv-kommune.no/stavanger ; http://www.aktiv-kommune.no/fjell
Level of government: local level
Size of organisation: >100
Number of people involved: 6-10
Country: Norway
EU membership: other European country
Language code: en
Start date:
End date:


A model for innovation development between public agencies (58.96966553729031, 5.7272109389305115)
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